Collections & Legal Recovery Manager
Full Time • Phoenix
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Location: Central Phoenix
Schedule: Full-Time | Monday–Friday | Flexible Shifts
Salary: $50,000–$60,000 + Bonus Opportunities
Schedule: Full-Time | Monday–Friday | Flexible Shifts
Salary: $50,000–$60,000 + Bonus Opportunities
Del Sol Furniture is seeking an experienced Manager to oversee our Collections and Legal Recovery departments. This is a key leadership role for a professional who thrives on coaching, process improvement, and driving results.
We’re a family-owned furniture business serving the Phoenix area since 1997. We provide in-house credit to our customers, and this role ensures that our collections and legal recovery operations run efficiently, professionally, and in full compliance with regulations.
Key Responsibilities
- Lead and manage both Collections and Legal Recovery teams to achieve departmental goals
- Develop and implement strategies to optimize recovery rates and minimize delinquencies
- Coach, train, and mentor staff to improve performance, documentation, and customer interactions
- Monitor metrics, prepare reports, and adjust processes to enhance efficiency and results
- Ensure compliance with federal, state, and local regulations in all collection and legal recovery activities
- Collaborate with internal departments and external legal counsel as needed
- Identify opportunities for process improvement and cost reduction
Requirements
- Proven management experience in collections, legal recovery, or a related field
- Strong leadership, communication, and coaching skills
- Ability to analyze performance data and implement process improvements
- Bilingual (English/Spanish) preferred
- High level of integrity and professionalism
- Strong organizational and problem-solving abilities
Benefits & Perks
- Competitive salary with bonus potential
-
Flexible Monday–Friday schedule
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Vacation, Holidays, and Sick/Personal Days
- Employee Discounts
- On-the-job training and professional development opportunities
At Del Sol Furniture, we are committed to providing exceptional service, integrity, and a family-oriented workplace. Join our leadership team and help drive excellence in both our collections and legal recovery operations while supporting the growth of our employees.
Compensation: $50,000.00 - $60,000.00 per year
At Del Sol Furniture, we’re proud to be a local, family-owned furniture business serving the Phoenix area since 1997.
We currently have 4 beautiful showrooms, and we’re big enough to compete against the “big box stores” yet small enough to provide that white glove service that customers demand and expect in Phoenix!
You'll be working with a merry group of people with friendly leadership and fun personalities. If you’re interested in job growth, we have it!
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
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Opportunity for Growth
If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)
Gain Skills You Can Use for the Rest of Your Life
71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)
Job Security
The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)